Bulk Modifying Orders
The Bulk Modify feature allows you to enter part of a product name, SKU or variant (e.g colour or size) to search all open orders. You can then quickly bulk edit quantities and prices directly, or click into an order to make more advanced changes.
I have several outstanding pre-orders containing products that are no longer going into production. Is there a quick way of finding and editing these orders?
Yes. Go to Orders and click on Bulk Modify in the top right. Enter the product name or SKU to bring up all orders containing that item. Repeat this for each item you need to remove from orders. You can then make any amendments and also find customer contact details if you need to inform the customers.