Standing Orders and Production Schedule

Standing Orders and Production Scheduling are optional features that can be enabled on your account. 

Standing Orders

Standing orders are set up on the admin site by converting a regular order into a standing order. When this is done, the order will get a special status and act as a template for repeat orders. Repeat orders will be generated at midnight each day for up to two days ahead.

To create a standing order, view an order on the admin site and select Convert to Standing Order in the top right. 

Select the days of the week that this order repeats on and an optional start and end date. Once enabled you will see a list of repeat orders generated against the standing order, and the repeat orders will also appear on the Orders and Schedule pages. Repeat orders are shown with the standing order number next to them, so you can clearly see where they came from.

Any changes you make to the standing order will not affect repeat orders already generated, only new orders generated in the future. Updates are made through the admin site, so your customer would need to contact you to make any changes needed. The generated repeat orders are just regular orders, so you can make any changes necessary to them after they have been generated and it will not affect the standing order.

Production Schedule

The Schedule view can be accessed from the top right of the Orders page on the admin site. Here you will see a list of orders for the week broken down by day. This includes standing orders and one-off orders where the delivery date has been set. Repeat orders that have not yet been generated are shown in grey as “Pending”. You can move between the weeks using the arrows at the top. This page has been designed to be printed out. For each day there is a link to a Production List which is a consolidated list of all the items required for that day.

Note on Delivery Dates

To make use of the Schedule view the Delivery Date field should be enabled at checkout and set as a required field. This feature can be enabled from Ordering Site > Checkout on the admin site.